Your business data stays connected to your signed-in account.
Effective August 29, 2026. Magnetic AI Marketing uses the information you provide to create growth plans, operate your private workspace, connect read-only marketing reports, deliver support, and protect the service.
Information we store
Contact and business details, assessment answers, CRM records, event results, AI conversations, integration identifiers, usage records, consent timestamps, and operational delivery or incident records. Private API credentials are encrypted before storage.
Services that may receive data
OpenAI may process questions and the business context needed to answer them. Google and Meta receive requests when you connect their reporting services. A configured lead-notification provider may receive new-lead contact details. We do not sell customer information.
Retention
- Delivered webhook records: 90 days.
- AI conversations and usage records: up to 24 months.
- Customer and CRM records: while the account is active or until a verified deletion request is completed.
- Security and incident records: as reasonably necessary to investigate and prevent harm.
Your controls
Signed-in customers can download their stored account data from the account export endpoint. A deletion request requires the signed-in email and is reviewed before irreversible deletion. Requests are targeted for completion within 30 days, subject to legitimate security, legal, and accounting retention needs.
Security and limits
SignalDesk uses account-scoped access checks, encrypted credentials, request limits, delivery records, and incident procedures. No internet service can promise absolute security.
Contact
For access, correction, or deletion questions, contact Magnetic AI Marketing through your normal support channel and include the email used to sign in.